Everything you need to know.

We offer free worldwide shipping on all orders. Most domestic orders arrive within 5–8 business days. International orders typically take 7–14 business days depending on your location. You'll receive a tracking number via email once your order ships.

Yes! We ship to most countries worldwide. Shipping is free regardless of where you are. Customs duties or import taxes, if applicable, are the responsibility of the buyer.

We process orders quickly, but if you reach out within a few hours of placing your order we can usually make changes. Email us at andrew@pawrey.com and we'll do our best to help.

All Pawrey products are made with natural ingredients and developed alongside veterinarians. That said, every pet is different. If your pet has specific health conditions or allergies, we recommend checking the ingredient list on each product page or consulting with your vet before use.

Silvervine (Actinidia polygama) is a plant native to East Asia that affects roughly 80% of cats — including many who don't respond to catnip at all. It contains two cat-attracting compounds compared to catnip's one, making it significantly more effective for most cats. Plus, the natural chewing action helps clean teeth.

Nuzzle uses a vet-formulated blend of L-Theanine and Ashwagandha to promote calm without sedation. These natural ingredients support your cat's nervous system and help reduce stress-related behaviors like scratching, hiding, and excessive grooming. Most cats show improvement within the first week.

The PawSafe trimmer has a built-in LED light that illuminates the nail, allowing you to clearly see the quick (the blood vessel inside the nail). This means you always know exactly where to cut, eliminating the guesswork and fear of hurting your pet.

We offer a 30-day money-back guarantee on all products. If your pet doesn't love it — or if you're not satisfied for any reason — email us at andrew@pawrey.com and we'll process a full refund. No hoops, no hassle.

In most cases, no. For consumable products like our dental sticks and calming chews, we don't require you to send anything back. For hardware products like the PawSafe trimmer, we may ask you to return the item depending on the situation.

Once approved, refunds are processed within 3–5 business days. It may take an additional few days for the refund to appear on your statement depending on your bank or payment provider.